PARTNER | LINCOLN FINANCIAL
TRAVEL ASSISTANCE
Travel Assistance can help you avoid unexpected bumps in the road anywhere in the world more than 100 miles from home. For you, your spouse and dependent children.
You can take comfort in knowing that Travel Assistance travels with you offering access to a network of professionals who can help with local medical referrals or provide other emergency assistance services in foreign locations.
TRAVEL ASSISTANCE What is Included?
- Pre-Trip Assistance
- Emergency Travel Support Services
- Medical Assistance
- Identity Theft
RESOURCE LIBRARY
EMERGENCY TRAVEL SUPPORT SERVICES
• Telephonic translation and interpreter services – 24/7
access to telephone translation services
• Locating legal services – referrals for local attorney or
consular offices and help maintain business and family
communications until legal counsel is retained (includes
coordination of financial assistance for bonds/bail)
• Baggage – assistance with lost, stolen or delayed baggage
while traveling on a common carrier
• Emergency payment and cash – assistance with advance
of funds for medical expenses or other travel emergencies
by coordinating with your credit card company, bank,
employer, or other sources of credit; includes arrangements
for emergency cash from a friend, family member, business or credit card
• Emergency messages – assistance with recording and
retrieving messages between you, your family and/or
business associates at any time
• Document replacement – coordination of credit card,
airline ticket or other documentation replacement
• Vehicle return – if evacuation or repatriation is necessary,
return your unattended vehicle to the car rental company
MEDICAL ASSISTANCE
• Locating medical providers and referrals
• Communication on your medical status with family,
physicians, employer, travel company and consulate
• Emergency evacuation if adequate medical facilities are not available, including payment of covered expenses
• Transportation home for further treatment – in the event of death, assist in the return of mortal remains
• Transportation arrangements for the visit of a family member or friend if your hospitalization is more than seven calendar days
• Return home for dependent children if your hospitalization
is more than seven calendar days
• Assistance with lodging arrangements if convalescence is needed prior to, or after, medical treatment
• Coordination with your health insurance carrier during a medical emergency
• Assistance obtaining prescription drugs or other necessary personal medical items
DID YOU KNOW
For a complete list of TravelConnect services, to to mysearchlightportal.com and enter your group ID: LFGTravel123.